question

vhernandez avatar image
vhernandez asked vhernandez commented

Disable clover receipt screen on the mini

Before performing any transaction (sale, pre auth), I make sure the clover native receipt is disable cause we have our custom receipt, however, I randomly get the clover native receipt screen, this is the configuration I have

    
    fun getPreAuthRequest(amount: Long): PreAuthRequest {
        val preAuthRequest = PreAuthRequest(amount, getNextId())
        preAuthRequest.cardEntryMethods = CARD_ENTRY_METHODS
        preAuthRequest.disableReceiptSelection = true
        preAuthRequest.disablePrinting = true
        preAuthRequest.disableDuplicateChecking = true
        preAuthRequest.cardNotPresent = true
        preAuthRequest.externalReferenceId = preAuthRequest.externalId
        return preAuthRequest
    }

Is there anything wrong on my setup? why do I get the receipt screen?

I'm using a mini, and the secure network pay display. Thanks!!


Clover Android SDKClover Minisecure network pay displayRemote Pay Android
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David Marginian avatar image
David Marginian Deactivated answered vhernandez commented

I don't see how you would be seeing the receipt screen with that configuration. Are you sure you aren't making another call at some point (like a void)?

2 comments
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Hello David,

Yes, I have some transactions to capture on the DB, my device retries every minute (if there was capture failures), could be that the issue?

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Capturing payments on BG and calling another method at the same time like (sale / pre authorization), I get randomly the clover native receipt, I make sure the receipt is disabled, is there any way to fix it?

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