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SERV NOT ALLOWED: Card type cannot be processed on your merchant processing account. Ask for another form of payment.

When I use production Clover merchant, I am getting this error

SERV NOT ALLOWED: Card type cannot be processed on your merchant processing account. Ask for another form of payment. Contact support if you believe this to be incorrect

What is issue and how to resolve?

Developer Pay API
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David Marginian Deactivated answered David Marginian Deactivated commented

It would be helpful if you would provide some details, such as, what card are you using? Is this a test or live merchant?

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ezpays avatar image ezpays commented ·

live merchant, and also card type is AMEX

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David Marginian avatar image David Marginian ♦♦ ezpays commented ·

Provide the merchant id in a private post.

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ezpays avatar image ezpays David Marginian ♦♦ commented ·

how can I do the private post?

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David Marginian Deactivated answered David Marginian Deactivated commented

Your merchant does not have an AMEX entitlement. This is a question for Clover support and out of the scope for this community/forum.

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David Marginian avatar image David Marginian ♦♦ commented ·

This is out of scope for this community, contact Clover support via the number in the help app on your Clover device.

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