According to the Clover documentation (here: https://docs.clover.com/clover-platform/docs/region-specific-features ) pre-auths are not supported in Canada. However, when doing some testing in the sandbox environment, on a device set up for Canada, we've found that we can run a pre-auth, and it appears to go through (we get a successful response back). We are using the secure network pay display app on a Clover Flex.
Are we seeing this behavior because we are hitting the sandbox, or is the documentation wrong and pre-auths actually are supported in Canada? Or could it be something else entirely going on here?
Also, if pre-auths aren't supported, what kind of behavior should we expect to see in production, if someone attempts to run a pre-auth in Canada? Will we need to do anything on our side to handle or try to prevent this from happening?