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phan.dev avatar image
phan.dev asked phan.dev commented

How to check whether Secure Network Pay Display app is opened (started) or not?

Hi, I'm using remote-pay-ios SDK for semi-integration.
Is there anyway to check whether Secure Network Pay Display app is opened [Started] or not from the POS side?

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Clover Minisemi-integrationsClover Flexsecure network pay displayRemote Pay iOS
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David Marginian answered phan.dev commented

I assume you are talking about Secure Network Pay Display. If it isn't running the server on the device won't be running, so there is no way to connect to the device.

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phan.dev avatar image phan.dev ·

Hi David,

My problem: Sometime my customers close the SNPD app and using other apps (e.g. Closeout app). After that, they forgot to re-open (press [start] button) the SNPD on the Clover device.
So my POS can't communicate with the SNPD.

I would like to check whether the SNPD app is opened or not to ask my customer open (press [star]t button) again.

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David Marginian avatar image David Marginian ♦♦ phan.dev ·
You can't communicate with the device if the app that allows that communication is closed. Instead, you should detect that you are not connected via the POS (there are various hooks in the SDK that you can use) and then prompt the user "Unable to establish a connection with your Clover device. Please verify that Secure Network Pay Display is running and that your network connection is up.".
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phan.dev avatar image phan.dev David Marginian ♦♦ ·
@

Thank you!

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