question

James Tickett avatar image
James Tickett asked sam Deactivated answered

Clover VM stuck in offline mode.

I've had this problem before with our devkit and I resolved it using the UpdateCert apk for Mini. I've just had the same issue happen with my Clover VM in Genymotion, but I get the following error:

C:\tmp>adb install CloverUpdateCert_Mini.apk
1538 KB/s (1480094 bytes in 0.939s)
        pkg: /data/local/tmp/CloverUpdateCert_Mini
Failure [INSTALL_FAILED_SHARED_USER_INCOMPATIBLE]

I read that this happens when installing the wrong version, so I tried the one for Mobile afterwards, and had the same error.

What can I do resolve this?

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1 Answer

sam avatar image
sam Deactivated answered

Unless you have reasons for remaining on the old apk, you should be able to setup a new VM env following theses directions and downloading our most recent apks: https://docs.clover.com/build/android...

As long as the merchant remains the same as before, all the same data except anything device related should be pulled down automatically.

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