question

Dan avatar image
Dan asked Dan commented

Crash in Help, when device is marked as offline

For some reason my emulator and devices are often offline although the connection is solid (but that's a different issue). When you click the 'offline' button the Help app crashes out. Here is the stack trace:

04-19 12:06:44.537 3042-3042/? E/AndroidRuntime: FATAL EXCEPTION: main
                                                 Process: com.clover.help, PID: 3042
                                                 java.lang.NullPointerException
                                                     at com.clover.help.DiagnosticsFragment.updateConnectionStatus(DiagnosticsFragment.java:261)
                                                     at 
com.clover.help.DiagnosticsFragment.onSetupComplete(DiagnosticsFragment.java:195)
                                                     at com.clover.common2.CommonFragment$2.run(CommonFragment.java:78)
                                                     at android.os.Handler.handleCallback(Handler.java:733)
                                                     at android.os.Handler.dispatchMessage(Handler.java:95)
                                                     at android.os.Looper.loop(Looper.java:136)
                                                     at android.app.ActivityThread.main(ActivityThread.java:5017)
                                                     at java.lang.reflect.Method.invokeNative(Native Method)
                                                     at java.lang.reflect.Method.invoke(Method.java:515)
                                                     at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:779)
                                                     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:595)
                                                     at dalvik.system.NativeStart.main(Native Method)
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1 Answer

Jeffrey Blattman avatar image
Jeffrey Blattman answered Dan commented

I filed an issue to get it fixed. It looks like it has to do w/ how your merchant gateway is configured (or lack of) on your merchant.

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Dan avatar image Dan commented ·

Cheers Jeff, yes no doubt there is something odd with our merchant set up I'm fairly sure of that

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