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mKonnekt avatar image
mKonnekt asked David Marginian edited

How to enable secure payments for online orders?

All,

Off late we have seen multiple chargebacks for online orders and we would like to know if there is a capability to turn on "Verified by Visa", "Secure-3d" features to counter these chargebacks. Any help in this regard would be greatly appreciated.

Thanks,
Seshu

PaymentsApp Market
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David Marginian answered

3DS 2.0 is an important part of our roadmap, and we’ll be communicating more details as we get closer to the release.

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mKonnekt answered David Marginian edited

Till that time what can we do about it? Any idea when it would be released?

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I can't provide an ETA at this time. Do you have all of our other fraud checks enabled (avs, cvv, etc.)?

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mKonnekt answered David Marginian edited

David,
Any updates on this?
Thanks,
Seshu

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I do not have any updates.
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mKonnekt avatar image mKonnekt David Marginian ♦♦ ·

We have clients who are dropping out of the online ordering as they are seeing massive chargebacks. This is getting to a point of customers misusing this and restaurants loosing on revenues. Any updates on this would be greatly appreciated.

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I can check for an update, in the meantime are these merchants taking full advantage of our fraud tools?
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g4ll answered

Hi David, is great to know 3DS 2.0 is on Clover roadmap, do you have any update on this?

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