How to enable secure payments for online orders?

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mKonnekt asked Jun 9, '21 David Marginian Deactivated edited Oct 28, '21

How to enable secure payments for online orders?

All,

Off late we have seen multiple chargebacks for online orders and we would like to know if there is a capability to turn on "Verified by Visa", "Secure-3d" features to counter these chargebacks. Any help in this regard would be greatly appreciated.

Thanks,
Seshu

Payments App Market

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Answer 1 · 2021-06-09T23:46:04Z

David Marginian Deactivated answered Jun 9, '21

3DS 2.0 is an important part of our roadmap, and we’ll be communicating more details as we get closer to the release.

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Answer 2 · 2021-06-10T02:14:59Z

mKonnekt answered Jun 10, '21 David Marginian Deactivated edited Jun 10, '21

Till that time what can we do about it? Any idea when it would be released?

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David Marginian ♦♦ commented · Jun 10, 2021 at 02:22 AM

I can't provide an ETA at this time. Do you have all of our other fraud checks enabled (avs, cvv, etc.)?

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Answer 3 · 2021-07-13T23:38:05Z

mKonnekt answered Jul 13, '21 David Marginian Deactivated edited Oct 28, '21

David,
Any updates on this?
Thanks,
Seshu

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David Marginian ♦♦ commented · Jul 14, 2021 at 12:20 AM

I do not have any updates.

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mKonnekt David Marginian ♦♦ commented · Oct 28, 2021 at 12:12 AM

We have clients who are dropping out of the online ordering as they are seeing massive chargebacks. This is getting to a point of customers misusing this and restaurants loosing on revenues. Any updates on this would be greatly appreciated.

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David Marginian ♦♦ mKonnekt commented · Oct 28, 2021 at 12:40 AM

I can check for an update, in the meantime are these merchants taking full advantage of our fraud tools?

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Answer 4 · 2021-10-04T18:12:30Z

g4ll answered Oct 4, '21

Hi David, is great to know 3DS 2.0 is on Clover roadmap, do you have any update on this?

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