I submitted a new app for approval in September 2020. As far as I know, the approval process for my app has not yet started. I write an email almost every week, requesting the status. Most of my emails go un-answered, although once in a while I do get a response. There seems to be no mechanism for getting the status of your app and no escalation process. AS far as I know neither the functional nor the policy review has yet started. it is especially frustrating because emails to the app market mostly go un-answered.
Are other developers experiencing the same? It is frustrating to be waiting for 5 months without any sign of progress. I am interested in finding out if it is just my app or others are experiencing the same.