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hanguyenphu avatar image
hanguyenphu asked hanguyenphu commented

Wrong 6 digit passcode for clover flex 2 after activation

Hi there.
We got a new clover flex 2 dev kit. After associating the device with a sandbox account, it updated and require 6 digit passcode which was not found anywhere in the developer dashboard or testing location dashboard. I tried to disassociate the device but nothing happened.
Please let us know what we should do next?
Thank you in advanceimg-4946.jpg

Clover Flex
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David Marginian Deactivated answered hanguyenphu commented

Where did you purchase this devkit? Did you purchase it from our site or from a 3rd party?

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hanguyenphu avatar image hanguyenphu commented ·

Amigo Payments (First Data ISO) helped us purchase the device. I'm pretty sure it was a brand new one when we boosted it up

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David Marginian avatar image David Marginian ♦♦ hanguyenphu commented ·

What is your developer id and the device serial?

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hanguyenphu avatar image hanguyenphu David Marginian ♦♦ commented ·

Hi David, here they are:
Developer Id: redacted
Device Serial: redacted
Thanks

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