Wrong 6 digit passcode for clover flex 2 after activation

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hanguyenphu asked Jan 19, '21 michalnew44s edited Sep 20, '24

Wrong 6 digit passcode for clover flex 2 after activation

Hi there.
We got a new clover flex 2 dev kit. After associating the device with a sandbox account, it updated and require 6 digit passcode which was not found anywhere in the developer dashboard or testing location dashboard. I tried to disassociate the device but nothing happened.
Please let us know what we should do next?
Thank you in advance

Clover Flex

img-4946.jpg (140.8 KiB)

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Answer 1 · 2021-01-19T22:01:50Z

David Marginian Deactivated answered Jan 19, '21 hanguyenphu commented Jan 19, '21

Where did you purchase this devkit? Did you purchase it from our site or from a 3rd party?

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hanguyenphu commented · Jan 19, 2021 at 10:03 PM

Amigo Payments (First Data ISO) helped us purchase the device. I'm pretty sure it was a brand new one when we boosted it up

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David Marginian ♦♦ hanguyenphu commented · Jan 19, 2021 at 10:18 PM

What is your developer id and the device serial?

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hanguyenphu David Marginian ♦♦ commented · Jan 19, 2021 at 10:29 PM

Hi David, here they are:
Developer Id: redacted
Device Serial: redacted
Thanks

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Answer 2 · 2024-09-20T14:34:23Z

michalnew44s answered Sep 20, '24 michalnew44s edited Sep 20, '24

I have same issue

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