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venkrishy asked ·

Activate Developer Kit

I have ordered a developer kit. Now I don't know how to activate it. I created an account in my sandbox, but it has no way for me to activate it. The instructions state to click Dev Kits on the side-nav, but as can be seen in the second image of the dashboard, there is no link called Dev kits. (2) Where can I find the serial number of the development kit? My Dev kit is completely blank and has no code printed anywhere.


DevKit
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venkrishy answered ·

Also, I started up the devkit device and as I was going through the setup, I see this error “Error retrieving merchant info” when I go through setup. On this page, I do a 14 digit serial number beginning with C0, so I think I am ok with the serial number. If you can tell me how to fix this error, that would be great.


I don't have any extra cables. Are these needed for using the devkit? If so, where can I buy this cable?

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What is your developer id?

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venkrishy answered ·

Thanks David for the reply. What is the url for the developer account / dashboard? If I go to https://www.clover.com/developer-home/, it doesn't work, I can't register my dev kits there either, I get a page asking me to "Add your Dev Kits to your Sandbox Account". I have attached a screenshot of that page.





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That is a production URL. You need to hit your developer account in sandbox. https://sandbox.dev.clover.com/developer-home.

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David Marginian answered ·

The screenshot you included is from a merchant dashboard. You need to be logged into your developer account/dashboard to manage devkits. The serial number for your devkit is on the box. Do you still have that? If not I think you can get it via adb:

adb shell getprop | grep "serial"

If you see multiple values it is the 14 digit alpha-numeric.

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