On Clover Flex Sandbox DevKit: Transaction DeclinedL Error connecting to payment gateway.

Question

This question was closed Jul 09, 2020 at 01:23 PM by David Marginian for the following reason: Problem is not reproducible or outdated

question

magicpay asked Jul 8, '20 David Marginian Deactivated commented Jul 16, '20

I am getting this error when trying to process a credit card for any amount on my Clover Flex DevKit:

Transaction Declined: Error connecting to payment gateway. Please try again later.

Any idea what is causing it?

Clover Flex DevKit

img-1110.jpg (425.8 KiB)

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Answer 1 · 2020-07-08T22:56:12Z

David Marginian Deactivated answered Jul 8, '20 David Marginian Deactivated commented Jul 16, '20

I am seeing this too, probably a temporary issue with the gateway connection on sandbox. I will look into it.

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David Marginian ♦♦ commented · Jul 09, 2020 at 12:51 AM

It is looking like this is going to be a prolonged outage. Hopefully we'll have things up tomorrow morning.

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magicpay David Marginian ♦♦ commented · Jul 16, 2020 at 02:34 PM

I see it maybe 2-3 times a week. Very odd.

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David Marginian ♦♦ magicpay commented · Jul 16, 2020 at 02:37 PM

It is just a connection issue with the gateway simulator. In a non-production environment we don't have as many redundancies built-in.

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Answer 2 · 2020-07-09T13:23:26Z

David Marginian Deactivated answered Jul 9, '20 David Marginian Deactivated edited Jul 9, '20

The gateway is back up.

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