question

magicpay avatar image
magicpay asked ·

On Clover Flex Sandbox DevKit: Transaction DeclinedL Error connecting to payment gateway.

I am getting this error when trying to process a credit card for any amount on my Clover Flex DevKit:


Transaction Declined: Error connecting to payment gateway. Please try again later.


Any idea what is causing it?

Clover FlexDevKit
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David Marginian answered ·

The gateway is back up.

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David Marginian answered ·

I am seeing this too, probably a temporary issue with the gateway connection on sandbox. I will look into it.

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It is looking like this is going to be a prolonged outage. Hopefully we'll have things up tomorrow morning.

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magicpay avatar image magicpay David Marginian ♦♦ ·

I see it maybe 2-3 times a week. Very odd.

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It is just a connection issue with the gateway simulator. In a non-production environment we don't have as many redundancies built-in.

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