question

whosbuddy avatar image
whosbuddy asked ·

"Type Card" not present when tips enabled

When tips are disabled the "type card" button shows up on the sale app after the merchant selects charge. However, when tips are enabled, the button disappears. Is this a normal workflow for the clover flex 2?

PaymentsClover FlexDevKit
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
David Marginian avatar image
David Marginian answered ·

I believe this has to do with what mode (customer or merchant facing) the device is assumed to be in. If the tip screen is displayed the device is assumed to be in customer facing mode, and manual card entry is disabled (by default, not sure if there is a way to enable it) for customer facing mode.

2 comments Share
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Is there an alternative way a merchant would be able to enter a manual card entry?

0 Likes 0 · ·

Not that I am aware of, at least not from the sale app when tips are enabled.

0 Likes 0 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community