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memahesh asked memahesh commented

Clover flex dev kit is not dessociating

I have a dev kit, which I want to dissociate and associate with another MID. (I do this quite often).

I have a problem dissociating. When I dissociated, I cant see it in the list of connected devices in my sandbox, but, it is not showing me the onboarding steps. I can still access the apps, as if its still associated with an MID. Please Help.

Clover FlexDevKit
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Here is my flex device serial: C143UT14560474
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Is the issue that you expected it to factory reset, but it did not?
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memahesh avatar image memahesh Jeffrey Blattman ♦♦ ·

Yes. It says: The serial number you entered doesn’t match our records. Please check the number again.

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