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Chetan Bhatia avatar image
Chetan Bhatia Posted · · edited ·

NA production migration complete | Additional IP addresses | July 13th, 2020

On July 13th, 2020, Clover migrated the North America (NA) production environment for improved performance, stability, and availability.

If you have safelisted IP addresses for using Clover production services, please add the following addresses to your existing list:

  • 34.67.250.64/28
  • 35.192.193.112/28
  • 35.234.177.240/28
  • 35.245.103.240/28
  • 169.47.57.64/26
  • 169.47.58.64/27
  • 169.47.192.160/27
  • 169.47.194.192/26
  • 204.124.250.0/25
  • 204.124.250.128/25
  • 206.201.60.0/23

You can also find this list in the public.clover.com/networks.json file. We will follow-up if this list of IP addresses is updated.

NOTE: Do not delete any existing safelisted IP addresses.

As we get closer to the rescheduled migration date, we will post an update on Community and on the Clover status page as well. Sign-up for notifications about changes in system status or any upcoming maintenance.

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"will improve availability": Will this have any impact on the availability times of the export API, which is only available during the night? Or will you allow to make order requests for data older than 60 days (current recommendation on https://docs.clover.com/clover-platform/docs/api-usage-rate-limits )

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Hi Matt, updates to the export API has been a popular request. Later this week, we are adding improvements to the availability of the export API as well. We will follow-up here as soon as the information is public. Thanks

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Matt avatar image Matt Chetan Bhatia ♦♦ ·

Besides the time windows, another problem of the export API is the fact that not all data can be fetched from it, e.g. payments cannot be expanded with tender or cardTransactions. As long as this is the case, the export API has limited number of use cases.

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We're seeing the /pakms/apikey endpoint failing with {"message":"401 Unauthorized"} in production after this change. Sandbox is still working fine.

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Investigating ...

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