I bought a used Clover Mini, thinking I could reset it and activate it with my Sandbox account. Now, I can't figure out how to factory reset it without the admin password. I asked the previous owner several times, but they wouldn't tell me. I don't want to pay $700 when I already bought a perfectly fine reader. Is there a way to factory reset it without the admin pin. Will there be a way to add it to my developer account?
Hello,
I see someone has responded to you via developer-relations@devrel.clover.com. Thanks for sending this there as well!
I may post the resolution here for others to see in the future as well.
Best,
Natalie
Hi can you please share the answer here. I also need to reset a used Clover Mini for sandbox development. THanks
So pity. I also don't know how to solve. The only way is to contact with support team.
Edited by slope 2 hours ago
To reset your Clover Mini for a new sandbox account, power off the device, enter recovery mode by holding the Volume Up and Power buttons, then select "Wipe Data/Factory Reset" and confirm. After the reset, reboot the system to set up your new account.
Unfortunately, factory resetting a Clover Mini typically requires the admin password, and without it, it can be challenging to regain access. If the previous owner isn't cooperating, your options may be limited.
You might want to reach out to Clover's customer support for assistance—they may have a process for resetting devices that are locked. As for adding it to your developer account, that usually requires the device to be reset first. I hope you find a solution soon!
Edited by tap road 2 hours ago
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