question

mgandia avatar image
mgandia asked Raymond Lee Deactivated answered

Can't finish associate a Clover Flex to my Sandbox

cloverflexproblemscr.jpgWhen trying to associate a new Clover Flex to my Sandbox account it works well until I get to the screen in the Clover Flex that says

You can always make changes to these later using the Setup app.
Do you want to require a Passcode to unlock your device?
yes
no
Where do you want to take tips and signatures?
Tablet
Printed

After choosing any combination the Continue button don't do nothing and stays in that screen.
Clover FlexSandbox
cloverflexproblemscr.jpg (45.4 KiB)
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Raymond Lee avatar image
Raymond Lee Deactivated answered Frank Faustino Deactivated edited
@mgandia @greg
We are aware of the issue, and are currently working on a fix. In the meantime, a workaround I can do is to set your test merchant to the Register plan to bypass this issue. Please provide your test merchant ID in a private comment to this post, and I can set your test merchant to the Register plan.
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