question

girish avatar image
girish asked bryanvargas answered

Unable to login another account into Clover Mini Device

I have encountered some challenges in setting up my Clover accounts, and I would be grateful for your guidance.

To provide some context, I initially created a merchant account and logged into the Clover device. However, I later realized the recommended process involves creating a developer account first and then associating it with the merchant account.

Despite this, I proceeded to create the developer account. Initially, I successfully logged in on the first day, but unfortunately, I encountered login issues the following day.

My primary question is:

I am facing difficulty logging into the Clover Mini device with the existing account. I previously received a suggestion to reassociate the devkit (reference: https://docs.clover.com/docs/clover-dev-kits),

but the main challenge is that I currently do not have access developer account associated with my current merchant account. This has led to considerable confusion.

I attempted to navigate through the existing logged Clover account from the Clover Mini device and use a new one, but unfortunately, I have been unable to do so.

Clover Miniclover developer community
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
bryanvargas avatar image
bryanvargas answered

Please email developer-relations@devrel.clover.com with the device serial number, your Sandbox developer account and your sandbox test merchant.

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community