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timourkh asked bryanvargas commented

Disassociate DevKit

I have a used Mini 2 Dev Kit. Is it possible to delete its association
with the merchant account I no longer have access to?

Serial # of the device is C032UQ95150575
I believe it was associated with Clover ID:678B0WTPCDNW1.

Would it be possible to re-associate it with FME74NF52V351 or just
dump it and we'll associate it ourselves?

DevKit
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bryanvargas answered

Please email in to developer-relations@devrel.clover.com with your sandbox developer information

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timourkh answered bryanvargas commented

Thanks Bryan! We got the reply from the developer-relations, but they just send a bunch of links to the documentation. Perhaps, there is something we don't understand. Is it actually possible to disassociate the device if we have no access to the sandbox/merchant account this device is associated with?

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bryanvargas avatar image bryanvargas ♦♦ commented ·
DevRel would be able to assist in that. You have to give them the details and they have to verify the account to make sure everything is clear before they disassociate the device.
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