I use cloud pay display to connect device. Device doesn't response message sometime. So, I added "Check Transaction Button" on Website (Software). If the transaction Success with amount, paymentid ... The software will completed ticket. But, if the Client forget Signature on device and Employee click "Check Transacton Button" > Ticket will Completed (with Voided transaction) (Signature timeout error).
So, How can I check if the transaction is signed or not?
"result": "SUCCESS" while the device show: Add Signature?
{ {
"elements": [
{
"id": "19FV6D1ABCFQT",
"order": {
"id": "7V92B0XBTNMD0"
},
"device": {
"id": "81266e9c-beb5-5eae-9cae-6089b7db3050"
},
"tender": {
"href": "https://sandbox.dev.clover.com/v3/merchants/FGTNNQQE8FA21/tenders/A3FK486SNNN3W",
"id": "A3FK486SNNN3W"
},
"amount": 1220,
"tipAmount": 0,
"taxAmount": 0,
"externalPaymentId": "S7IKWPAUXPTN",
"employee": {
"id": "G91MYYPYRV6BM"
},
"createdTime": 1693615190000,
"clientCreatedTime": 1693615190000,
"modifiedTime": 1693615192000,
"offline": false,
"result": "SUCCESS",
"cardTransaction": {
"paymentRef": {
"id": "19FV6D1ABCFQT"
},
"cardType": "VISA",
"entryType": "EMV_CONTACT",
"first6": "414xx9",
"last4": "90xx5",
"type": "AUTH",
"authCode": "615977",
"referenceId": "324500510390",
"transactionNo": "100031",
"state": "CLOSED",
"extra": {
"applicationLabel": "5649534120435245444954",
"common": "{\"LocalDateTime\":\"20230902003950\",\"POSEntryMode\":\"051\",\"POSID\":\"2368\",\"TermEntryCapablt\":\"12\",\"CardCaptCap\":\"1\",\"STAN\":\"510390\",\"POSCondCode\":\"00\",\"TermLocInd\":\"0\",\"PymtType\":\"Credit\",\"MerchID\":\"RCTST0000008099\",\"TermID\":\"00000001\",\"TrnmsnDateTime\":\"20230902003950\",\"TermCatCode\":\"12\"}",
"func": "CREDIT",
"authorizingNetworkName": "VISA",
"athNtwkId": "02",
"exp": "202709",
"cvmResult": "SIGNATURE",
"applicationIdentifier": "A0000000031010",
"card": "{\"CardLevelResult\":\"A \",\"ACI\":\"A\"}",
"tkntype": "1174"
},
"cardholderName": "BN",
"currency": "usd",
"captured": false
},
"refunds": {
"elements": []
}
}
],
"href": "http://sandbox.dev.clover.com/v3/merchants/FGTNNQQE8FA21/payments?filter=externalPaymentId%3DS7IKWPAUXPTN&limit=100"
}}
Thanks!