question

Brian avatar image
Brian asked bryanvargas commented

How Can Detect Signature On Device?

I use cloud pay display to connect device. Device doesn't response message sometime. So, I added "Check Transaction Button" on Website (Software). If the transaction Success with amount, paymentid ... The software will completed ticket. But, if the Client forget Signature on device and Employee click "Check Transacton Button" > Ticket will Completed (with Voided transaction) (Signature timeout error).
So, How can I check if the transaction is signed or not?


"result": "SUCCESS" while the device show: Add Signature?

{ {

"elements": [

{

"id": "19FV6D1ABCFQT",

"order": {

"id": "7V92B0XBTNMD0"

},

"device": {

"id": "81266e9c-beb5-5eae-9cae-6089b7db3050"

},

"tender": {

"href": "https://sandbox.dev.clover.com/v3/merchants/FGTNNQQE8FA21/tenders/A3FK486SNNN3W",

"id": "A3FK486SNNN3W"

},

"amount": 1220,

"tipAmount": 0,

"taxAmount": 0,

"externalPaymentId": "S7IKWPAUXPTN",

"employee": {

"id": "G91MYYPYRV6BM"

},

"createdTime": 1693615190000,

"clientCreatedTime": 1693615190000,

"modifiedTime": 1693615192000,

"offline": false,

"result": "SUCCESS",

"cardTransaction": {

"paymentRef": {

"id": "19FV6D1ABCFQT"

},

"cardType": "VISA",

"entryType": "EMV_CONTACT",

"first6": "414xx9",

"last4": "90xx5",

"type": "AUTH",

"authCode": "615977",

"referenceId": "324500510390",

"transactionNo": "100031",

"state": "CLOSED",

"extra": {

"applicationLabel": "5649534120435245444954",

"common": "{\"LocalDateTime\":\"20230902003950\",\"POSEntryMode\":\"051\",\"POSID\":\"2368\",\"TermEntryCapablt\":\"12\",\"CardCaptCap\":\"1\",\"STAN\":\"510390\",\"POSCondCode\":\"00\",\"TermLocInd\":\"0\",\"PymtType\":\"Credit\",\"MerchID\":\"RCTST0000008099\",\"TermID\":\"00000001\",\"TrnmsnDateTime\":\"20230902003950\",\"TermCatCode\":\"12\"}",

"func": "CREDIT",

"authorizingNetworkName": "VISA",

"athNtwkId": "02",

"exp": "202709",

"cvmResult": "SIGNATURE",

"applicationIdentifier": "A0000000031010",

"card": "{\"CardLevelResult\":\"A \",\"ACI\":\"A\"}",

"tkntype": "1174"

},

"cardholderName": "BN",

"currency": "usd",

"captured": false

},

"refunds": {

"elements": []

}

}

],

"href": "http://sandbox.dev.clover.com/v3/merchants/FGTNNQQE8FA21/payments?filter=externalPaymentId%3DS7IKWPAUXPTN&limit=100"

}}

Thanks!

Cloud Pay Display
1 comment
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bryanvargas avatar image bryanvargas ♦♦ commented ·

The payment response will show the following you can lean on. Or you can always look at the receipt to see the signature


"cvmResult": "SIGNATURE",

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1 Answer

·
Brian avatar image
Brian answered

Please help me....

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