How can I get tips enabled on my Clover Flex device?

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Gurgen Chlingaryan asked Jan 3, '23 davidsas edited Dec 30, '24

How can I get tips enabled on my Clover Flex device?

Hi there,

I asked a question in comments section inside following thread

https://community.clover.com/questions/24403/how-can-i-get-tips-enabled-on-my-clover-flex-devic.html?childToView=42739#answer-42739

but there is no response, so I'm creating a new thread now.

I try to call a clover API to find out if tips are enabled for specific device, but I can't find any such api.

There is a merchant level api call:

https://sandbox.dev.clover.com/v3/merchants/{mid}/tip_suggestions

which returns a list with isEnabled flag, so returns whatever is configured for the Merchant,

However, in device Setup->Tips->Ask for Tips configuration user can disable Tips for this specific device only. Even if I disable that flag, when I call
https://sandbox.dev.clover.com/connect/v1/device/read-tip

it still successfully shows the Tip screen. I supposed the it should return any failure code instead of asking for tips.

Could you please guide me?

Clover Mini Clover Flex Cloud Pay Display

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Answer 1 · 2024-12-30T11:52:11Z

hostmycode answered Dec 30, '24

Great tips for setting up Clover Flex! It’s super easy to enable tipping and customize the settings for a smoother transaction experience.

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Answer 2 · 2024-12-30T18:50:35Z

davidsas answered Dec 30, '24 davidsas edited Dec 30, '24

Thanks for sharing great information. njmc

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