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citrusrx avatar image
citrusrx asked ss07 commented

Adding private app fails to load

Hi there! I have an approved REST API app in my developer account which I want to now use on my production device to semi-integrate with my custom POS. I am following the instructions here: https://docs.clover.com/docs/private-apps to add the app to my merchant account, however anytime I follow the link, then select the merchant I want to add the app to, the page just loads non-stop and nothing ever happens after. What am I doing wrong?

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lisalm avatar image
lisalm answered

Please email your dev account details, name of your app, etc to the devrel team to review and address your question directly. developer-relations@devrel.clover.com


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citrusrx avatar image
citrusrx answered ss07 commented

Thank you, I emailed them a few days ago but didn't hear back yet so I've emailed again, thought I might have some luck figuring out what I'm doing wrong here though since the steps in the article above are not working.

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ss07 avatar image ss07 commented ·

Hi!

Can you please check if the url you are entering is correct? Please make sure that you do not include the brackets/parentheses when using the relevant url with respect to the doc:

https://docs.clover.com/docs/private-apps#distribute-your-private-app


If you still face and error, please reach out to developer-relations@devrel.clover.com with the exact url you are using. Then, we can look into it with our internal teams and in the meanwhile push your app to the given merchant.


Thanks!

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