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qualwebs asked qualwebs commented

Printing custom order and Employee Name

Hi,

We are facing some strange issue with clover integration with our restaurant system.

Employee Name for custom orders: We created Employee from the clover admin and passing it when creating order using API, The problem we are facing is, When the user loggedin on POS, The order employee is changing to the POS user automatically but when the POS is locked, the employee name showing correctly.

Printing: When the POS is locked, the printing of order is working well, it ways prints the orders but when the POS is active, It sometimes prints sometimes not. We are using the print_event API for this.

These roadblocks are affecting production implementation. Please let me know if more clarification needed.

REST APIPrintEmployees
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It's quite possible our software is filling in the employee to be the current employee of the device. It'd help if you could be more specific about what APIs are being used to create the order.
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qualwebs avatar image qualwebs Jeffrey Blattman ♦♦ ·

This is the API endpoint we are using to create order on clover.

https://api.clover.com/v3/merchants/{MID}/orders

And yes this is happening when the clover POS user logged in, how can we put another employee's name? I'm passing the below params to this endpoint


[
    'total' => {AMOUNT},
    'externalReferenceId' => {ORDERID},
    'employee' => ['id' => {EMPLOYEEID}],
    'paymentState' => "PAID",
    'title' => {TITLE}
]
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Hi,

Following up on this.

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qualwebs answered

Hi,
Waiting for the response.

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qualwebs answered

Please respond??


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