question

katelynb avatar image
katelynb asked Melvin Vy answered

Reset Pin on Clover machine

I am unable to log into Clover via our Pin, I need assistance with resetting our pin or going back to factory settings and start completely over.

Clover Station
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Melvin Vy avatar image
Melvin Vy answered

you can login clover.com to change pin

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katelynb avatar image
katelynb answered

The machine was originally setup by someone who is no longer employed with the establishment. Need to factory reset and start over.


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Melvin Vy avatar image
Melvin Vy answered

You can't factory reset because you don't have a owner/admin PIN. as I said you go clover.com dashboard to reset PIN. You can register by using MID if you not haven't do it yet. Once you in there Reset owner PIN. After that use that PIN to login to Clover machine to do factory reset. If you call Clover support they will tell you to do the same.

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you need a PIN to login as admin/owner to do factory reset. as I said you need to login in Clover.com to change PIN first then use the PIN to login to Clover machine to do factory reset.

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