question

you can login clover.com to change pin

The machine was originally setup by someone who is no longer employed with the establishment. Need to factory reset and start over.

You can't factory reset because you don't have a owner/admin PIN. as I said you go clover.com dashboard to reset PIN. You can register by using MID if you not haven't do it yet. Once you in there Reset owner PIN. After that use that PIN to login to Clover machine to do factory reset. If you call Clover support they will tell you to do the same.

you need a PIN to login as admin/owner to do factory reset. as I said you need to login in Clover.com to change PIN first then use the PIN to login to Clover machine to do factory reset.

Please try to log in again and press forgot password to be sent back to your device. haunt the house

When contacting support, be prepared to provide details about your Clover device, such as the model number, serial number, best automatic espresso machines and any other relevant information they may require to verify your ownership and assist you effectively.