saleRequest.setDisablePrinting and Post Payment Print option.

Question

question

victorespina asked Apr 30, '22 victorespina commented May 2, '22

saleRequest.setDisablePrinting and Post Payment Print option.

I am using the setDisablePrinting() method on the SaleRequest class to prevent the Clover Flex device from automatically printing a receipt when a payment is accepted. But, when user reaches the Post Payment options menu (No receipt, Print, Email, Message), if user press on the Print option nothing happens.

My original idea is that the receipt should only be printed if the user decides so. Am I using the wrong method ?

TIA

Victor Espina

Clover Flex Print PaymentConnector

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community

Answer 1 · 2022-04-30T01:47:36Z

David Marginian Deactivated answered Apr 30, '22 victorespina commented May 2, '22

setDisablePrinting, disables all Clover printing. If you want to handle your own printing you should also be disabling the receipt options screen.

5

10 |2000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

victorespina commented · Apr 30, 2022 at 03:00 AM

What I want to do is disable automatic receipt printing, but still allow the user to print the receipt if he choses so, in the receipt options screens. Is that possible ? If so, which method on the SalesRequest object should I call ?

TIA

Victor Espina

0 ·

David Marginian ♦♦ victorespina commented · Apr 30, 2022 at 12:54 PM

If the receipt doesn't print until the customer selects the print option what auto-printing are you talking about.

0 ·

victorespina David Marginian ♦♦ commented · May 02, 2022 at 03:47 PM

If I don't use setDisablePrinting method, then when the payment is accepted, and BEFORE the Options Screen appears, a receipt is automatically printed by the Flex device. I actually looked up for this method trying to find a way to avoid that auto printing while running tests.

0 ·

Show more comments

question