question

arm77 avatar image
arm77 asked arm77 edited

Voiding PreAuthtransaction failed : using Payment connector

Request :

VoidPaymentRequest{json='{"paymentId":"YW9JZ9JXQKYXP","orderId":"F84D5WHD6SBFJ","voidReason":"USER_CANCEL"}', bundle=null, changeLog=Bundle[{orderId=null, voidReason=null, paymentId=null}]}


Response :

VoidPaymentResponse{json='{"success":false,"result":"FAIL","reason":null,"message":"Void was null","paymentId":null}', bundle=null, changeLog=Bundle[{success=null, reason=null, result=null, paymentId=null, message=null}]}

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David Marginian Deactivated answered arm77 commented

It is difficult to help you without a lot more context/details. What environment are you in? What APIs/SDKs are you using? Provide some context around when/how you are voiding in relation to the origin payment. Where how was the original payment taken?

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arm77 avatar image arm77 commented ·

I am testing in sandbox environment, voiding for open auth transaction

com.clover.sdk.v3.connector

VoidPaymentRequest voidPaymentRequest=new VoidPaymentRequest();
voidPaymentRequest.setPaymentId(getIntent().getStringExtra("id"));
voidPaymentRequest.setOrderId(authorization.getOrderId()); voidPaymentRequest.setVoidReason(VoidReason.USER_CANCEL.name());

customPaymentConnector.performVoidTransactionOperation(voidPaymentRequest);
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