Have you recently deployed a SNPD update?

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vhernandez asked Feb 11, '22 vhernandez commented Feb 11, '22

Have you recently deployed a SNPD update?

We have an app in prod that's using SNPD, it has been working well since the first deploy, however, this week the app got stuck reconnecting SNPD, it seems SNPD got updated, can you verify if there was an update, also, is there any web or place where we can track all the SNPD and USBPD updates?.

Thank you

Clover Mini Clover Flex Remote Pay Android

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Answer 1 · 2022-02-11T17:05:39Z

David Marginian Deactivated answered Feb 11, '22 vhernandez commented Feb 11, '22

Please provide the merchant id and the date you started seeing problems (please do this in a moderator's only comment).

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vhernandez commented · Feb 11, 2022 at 05:16 PM

Hello, thanks for following up, I actually just wanna know if an update was sent, seems like when the SNPD app was updated (if it were updated), does not come back (does not run again after an update), it happened between Tuesday night and Wednesday morning.

There was an update?

Is there any website to track the updates?

Thank you

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David Marginian ♦♦ vhernandez commented · Feb 11, 2022 at 05:22 PM

I can't answer that question without a merchant id. We don't roll out updates to every merchant at the same time. We roll out updates gradually to set of merchants each evening. It looks like we may have been doing some updates last week but I am not sure if we did anything tue/wed.

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vhernandez David Marginian ♦♦ commented · Feb 11, 2022 at 05:27 PM

Here are the merchantIDs

PG.......YK1
ANP.......DT31

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