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kmccanndev asked David Marginian commented

DP_ANALYTICS_ENABLED error?

Our App gets to a frozen screen during checkout process and after run logs we ran into this error? Is this a part of new update?


DP_ANALYTICS_ENABLED

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David Marginian answered

That doesn't look like an error, perhaps you can provide more information and context.

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kmccanndev answered David Marginian commented

Sure! We have an app that calculates a discount if requested during the checkout process on the Register App. So the merchants will either enter a custom item amount or use their inventory, when they select "Pay" they will be then sent to the Checkout screen. They select our Tender and this will prompt to add a discount or not. When they hit this option it freezes at the "Payments" screen. The only way out of this is to hit the back arrow on the order and then continue with the checkout.


It applies the requested discount but it requires additional steps and a longer checkout time.


I can send a video to a direct email if that's a possibility so you can see.

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When did this start happening? Is it limited to a few merchants or wide spread? Do you have a device serial number or merchant uuid (moderator's only comment please) and approximate time of occurrence.
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kmccanndev avatar image kmccanndev David Marginian ♦♦ ·

David - This started happening Monday AM as far as I'm aware. I don't believe we got any calls over the weekend. It's being reported by our merchants and others using the App so I would say Widespread.

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I need a merchant uuid or device serial in a moderator's only comment.
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