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Christopher Hayes avatar image
Christopher Hayes asked Richelle Herrli commented

Approved Developer ?

We are being told that we have not submitted a request to become an approved developer. Where is this setting? I can't find it anywhere on the Developer Sandbox Dashboard?

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Richelle Herrli avatar image
Richelle Herrli answered Richelle Herrli commented

You will need to create an account in production in order to be approved. You should see a banner linking you to production when you log into your sandbox developer account. You can also follow the steps listed here: https://docs.clover.com/docs/developer-accounts

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Christopher Hayes avatar image Christopher Hayes commented ·

I don't understand - we already have a developer account. this is in our https://sandbox.dev.clover.com/developer-home

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Richelle Herrli avatar image Richelle Herrli ♦♦ Christopher Hayes commented ·

Your sandbox developer account is not in production; it's in the sandbox environment. You will need to create a developer account in the production environments you'd like to distribute your app in.

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Christopher Hayes avatar image Christopher Hayes Richelle Herrli ♦♦ commented ·
We have a production account - with a live merchant account. But I don't see any options to add a developer account to that.
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