Support of EPSON TM-L90 M313C Label/Sticky printer on sandbox device

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bobbygill asked Aug 11, '21 David Marginian Deactivated commented Aug 19, '21

Support of EPSON TM-L90 M313C Label/Sticky printer on sandbox device

How to configure a sandbox merchant to recognize an EPSON TM-L90 M313C USB printer has been connected.
In our sandbox device, the Printers app displays 2 options only.
1)Receipt printer
2)Order Printer.

In the steps of setting up a sticky printer, Setup-Sticky-Label in step5 we don't have the option to choose a Label printer.

Can anyone help us with how to connect the sticky printer to the sandbox device?

Sandbox Clover Station

no-printers.png (43.0 KiB)

print-options.png (53.0 KiB)

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Answer 1 · 2021-08-11T13:24:56Z

David Marginian Deactivated answered Aug 11, '21 David Marginian Deactivated commented Aug 19, '21

What type of device is this?

3

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bobbygill commented · Aug 12, 2021 at 09:04 AM

Thank you for your quick response. We have a device clover station Model(C500) and we connect EPSON TM-L90 M313C Label/Sticky printer to it.

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bobbygill bobbygill commented · Aug 19, 2021 at 12:08 PM

We are waiting for your response. let us know if you need more details.

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David Marginian ♦♦ bobbygill commented · Aug 19, 2021 at 12:49 PM

Hi bobbygill, unfortunately I don't have a lot of knowledge in this area. It does seem like the option should be present. You may need to send this request to developer-relations@devrel.clover.com to see if they can help.

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