question

qualwebs avatar image
qualwebs asked David Marginian Deactivated edited

Unable to access Production Developer account

Hello,


I'm unable to access the developer portal on the production account, It says page not found.

We have a sandbox account and able to access the developer homepage.

We also know about the clover app publish steps and review timeline. We are working on an app to print our restaurant orders.


Thanks

app approvalsProduction
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David Marginian Deactivated answered David Marginian Deactivated edited

This happens if you login with your merchant, not developer login.

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qualwebs avatar image qualwebs commented ·

How to login with that?

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David Marginian avatar image David Marginian ♦♦ qualwebs commented ·

Did you create a developer account in production? Did you use the same email address that you used for your production merchant? If so, that may be the problem.

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