question

Guille Bauza avatar image
Guille Bauza asked ·

Error at RefundPaymentReponse PaymentConnector

I was making a Payment with Cash on my own App and all good. but when I try to refund it says fail, and still it registers the refund request successfully...

Does anyone know what could do this?

Request:

RefundPaymentRequest refundPaymentRequest = new RefundPaymentRequest();
refundPaymentRequest.setAmount(total_amount);
refundPaymentRequest.setPaymentId(wpsTransaction.getPayment_id());
refundPaymentRequest.setOrderId(wpsTransaction.getOrder_id());
refundPaymentRequest.setDisablePrinting(true);
refundPaymentRequest.setDisableReceiptSelection(true);
paymentConnector.refundPayment(refundPaymentRequest);

Response:

{"success":false,"result":"FAIL","message":"Refund failed","refund":null}

SANDBOX ENVIRONMENT


Regards

OrdersPaymentsPaymentConnectorRefund
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1 Answer

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David Marginian avatar image
David Marginian answered ·

"This refund would make the order's total refunded amount greater than the original order's amount.". What doesn't make sense about that? You can't perform a refund for more than the original order amount.

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I'm I copied the wrong response, still it says sucess false, refund failed when it did in fact refunded.

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I can't help you if you can't provide accurate details. What is the real response? What environment are you doing this in and include the payment id in a private (moderators only) post.

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Guille Bauza avatar image Guille Bauza David Marginian ♦♦ ·

I updated the question details, please review and advise, thank you

{"success":false,"result":"FAIL","message":"Refund failed","refund":null}

Payment ID: 4JAT5XFTJASQA

Order ID: 1BAAXKQNFXR1Y

Refund ID: 8PYX9W4E2MSSG

Merchant ID: 60NVSS3NE2RV1

SANDBOX ENVIRONMENT


Regards.

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