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satyamc asked David Marginian Deactivated edited

Error Capturing card: UNSUPPOTED

Hi

I have implemented the Vault Card functionality in my app and it's working on sandbox environment. But on production environment Card Vault functionality is not working and getting below error, Please find the screenshot of error message for your reference,

cid:image001.png@01D65B60.69A83E30 Error Message is "Error capturing card: UNSUPPORTED".



Please help on this as this is not working on production and my merchants are waiting to use this functionality.


Thanks and regards

Satyam C



PaymentConnector
1594987531358.png (35.7 KiB)
1594987666081.png (35.7 KiB)
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David Marginian avatar image David Marginian ♦♦ commented ·

You may want to read about the pre-requisites for vaulting -https://docs.clover.com/docs/vaulting-cards. This is likely going to end up being a merchant configuration issue that we can't really help you with.

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