question

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mrcartier asked David Marginian Deactivated edited

Unable to add banking info

I tried ~90mins ago & went to run some errands. Now I'm back & it's the same issue - page can't be reached.



Can someone assist....

e-commerce api
clover-bank-info.png (33.9 KiB)
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David Marginian avatar image David Marginian ♦♦ commented ·

Aren't you a developer? Why are you trying to add bank account information for a merchant?

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mrcartier avatar image mrcartier David Marginian ♦♦ commented ·

Thanks for reply @David Marginian. In the process of going from sandbox to production & need to enter banking info so that charges can be accepted. The screenshot above is the only place I saw to enter banking info in the production environment. If I'm in the wrong place please let me know...

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David Marginian avatar image David Marginian ♦♦ mrcartier commented ·

You need to login to your production developer account. Then go to "Developer Settings". You should be able to add your bank information there assuming your account is in the correct state. If you have more issues then please include your developer id.

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