question

Eduardo Quiroz avatar image
Eduardo Quiroz asked David Marginian Deactivated commented

Customers app in Emulator "Unable to connect to the server"

Hi, I setup a Clover Station emulator using the Android API 17 as per the instructions.

For some reason the Customers app is unable to connect to the server. It opens up but displays the message as seen below.

The Customers app version is 1.0-1212

I setup the emulator a couple days ago but I still get the same message.

CustomersClover StationEmulator
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corven avatar image
corven answered David Marginian Deactivated commented

I also suffer from this in a fresh install of Android Studio and Clover SDK. @davidmarginian can this be addressed?

UPDATE: I have customers app version 1.0-1215

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David Marginian avatar image David Marginian ♦♦ commented ·
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androiddev avatar image
androiddev answered androiddev edited

Same problem. App version is 1.0-1215.

Have you managed to resolve it?

UPD:

As I understand cause is Customers app outage beginning September 8, 2020

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leobufibarrameda avatar image
leobufibarrameda answered David Marginian Deactivated commented

I also suffer from this atm.

My customer app version is 1.0-1221.

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David Marginian avatar image David Marginian ♦♦ commented ·
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edward avatar image
edward answered David Marginian Deactivated commented

I am also having this exact problem. I have followed the instructions for installing apps linked in two of the comments.

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edward avatar image edward commented ·
Is there an outage? I'm also unable to add customers from the web dashboard.
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David Marginian avatar image David Marginian ♦♦ edward commented ·

We will look into it, in the meantime, if you need to add customers I would use the API, I just verified that it works - https://docs.clover.com/reference/handlerscreatecustomer

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