question

Jai avatar image
Jai asked morenoh149 commented

Custom tender full payment

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In Clover Custom Tenders documentation, they have described that custom tender must pay for entire order . This statement will not be feasible for our custom tender business logic.

So is it a mandatory to follow the documentation and if yes can I know the logic behind it?

Thanks,

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Mark Mullan avatar image
Mark Mullan answered Jai commented
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Thanks Mark

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brokenoval avatar image
brokenoval answered morenoh149 commented

It is certainly possible to do a partial payment with a custom tender - I have seen this in action and the merchant is prompted to "Add another payment" - whether its recommended is another issue.

Bearing in mind, the payment mechanism changes depending on the hardware & plan set up i.e. if the Merchant has a Full Plan with station etc (using the Register App), partial payments are allowed. However if the Merchant is on the Terminal Only plan (using a mini and the simple payment/ Sales app) - only full payments can be taken.

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So is it mandatory to pay full order or not?

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Not mandatory if on Register Full Plan.

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Per @brokenOval, yes it's possible if the merchant is on a plan that supports the Register app. It's not possible otherwise. The Register / Payments app flow allows for paying partially. The Sale app does not.

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