question

charifield avatar image
charifield asked David Marginian Deactivated commented

Can't make any changes in the Clover Dashboard: Cover image can't be uploaded until this locale is published

Hello,

I've created a new app but cant modify any of the app details (screenshots, description, etc). I get either of the following errors:

  • Cover image can't be uploaded until this locale is published
  • Save failed, please check your network connection and try again.

I cant make any changes to it, and can't delete the app info so i can start again.

Any help please?

Thanks

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2 Answers

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David Marginian avatar image
David Marginian Deactivated answered charifield commented

Where are you accessing the site from?

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charifield avatar image charifield commented ·

Thanks for responding!

I'm using my home laptop. I can make and publish changes in the Sandbox Clover and Production Clover on other apps, except this one specific one.

Tried clearing cache, different browsers, and different devices but same issue.

Thanks

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David Marginian avatar image David Marginian ♦♦ charifield commented ·

I meant which country are you accessing the site from? What is the app id? Is the problem happening on prod or sandbox?

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charifield avatar image charifield David Marginian ♦♦ commented ·

Gotcha. United States and for now it seems to be isolated to PROD.

The app ID is 4Z4XYZHM6XE44 but the app is still in Draft Mode. Not yet published.

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sparkage answered David Marginian Deactivated commented

We are experiencing the same issue. U.S. based, prod environment.

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sparkage avatar image sparkage commented ·

@David Marginian

App ID is BPRCBHHMGD9G2. Another app in the same developer dashboard does not have this issue. Please advise.

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David Marginian avatar image David Marginian ♦♦ sparkage commented ·

I just logged in as the account owner and I am not having any issues making changes.

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