question

mtt avatar image
mtt asked mtt commented

Meaning of PROCESSING_GO_ONLINE

What does PROCESSING_GO_ONLINE mean?

Context:

debug onMessage: {"id":"*****","method":"UI_STATE","packageName":"com.clover.remote.protocol.websocket","payload":"{\"inputOptions\":[],\"uiDirection\":\"EXIT\",\"uiState\":\"PROCESSING_GO_ONLINE\",\"uiText\":\"Processing Visa ending in ****…\",\"method\":\"UI_STATE\",\"version\":1}","type":"COMMAND","version":2}
Remote Pay Cloud
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1 Answer

Jeffrey Blattman avatar image
Jeffrey Blattman answered mtt commented
It means it's in the go online step of processing the card; it's contacting Clover servers over the network to authorize the transaction.
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So if I'm seeing this multiple times, does that mean the device is having issues contacting the Clover servers?

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