Idea

glenhou avatar image
glenhou suggested glennmiller commented

Show tips line on receipt as well as tablet

Before we could have tips space printed on receipts as well as on the tablet . Now this has changed and can only be either tablet or paper receipts. We have both to go customers who use the tablet to pay and dine in use paper receipts to pay with server. I do not want to force dine in customers to checkout at the tablet.


Surely other restaurants dont want this either. Please let us choose both places for tips to be entered.

Clover Station
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10 Comments

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David Marginian avatar image
David Marginian Deactivated commented

This forum is for third party developers that build apps on Clover's platform. I can pass your feedback to the team, but, can you provide me with more details? Are you talking about an option that has changed? Where is that option? When did this change?

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glenhou avatar image
glenhou commented

Go to the Clover Station Setup App

Down to Tips options: tip entry locatuion option

You have two choices on tablet screen or on printed receipt.

Before you could have it on both tablet and printed receipts this change in the last month or so.

2 comments
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Jeffrey Blattman avatar image Jeffrey Blattman ♦♦ commented ·
That'd be surprising. I looked back in the code and I don't see where that's ever been an option.
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vahensing avatar image vahensing Jeffrey Blattman ♦♦ commented ·

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emmaorabelle avatar image
emmaorabelle commented bryanvargas edited

I understand your concern regarding the tips line on receipts for both tablet and paper receipts. It can be beneficial to have the option to choose where customers can enter their tips, especially if you have both dine-in and to-go customers who prefer different payment methods.

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winteas avatar image
winteas commented

actually as a customer duck life prefer to be paid by card.

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9anime avatar image
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saintotis12 commented

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vittacute commented

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charmaine avatar image
charmaine commented

While waiting for a potential system update or change, you could consider implementing a temporary workaround. For example, you might slope inform dine-in customers that they can choose to pay at the tablet or with their server. If they choose the latter, the server could manually input the tip into the system later.

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sarahmillers123 avatar image
sarahmillers123 commented

I would always prefer to use tablets for tips.

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glennmiller avatar image
glennmiller commented

Hello Clover Community,

It seems like the recent change limiting the ability to display the tip line on both paper receipts and tablets is causing some issues, especially when serving both dine-in and takeout customers. A good solution would be to allow flexibility for both methods. For dine-in customers, the paper receipt could still provide a more traditional experience where the server handles the payment, including the option to write in a tip. Meanwhile, for takeout or quick-service orders using tablets, the tip line can be easily displayed on the tablet itself. This way, both customer types have a smooth experience without being forced to use a system that doesn't fit their preferences. You may also want to check out tools like magis tv mod apk, which streamline operations and might offer additional features that improve overall customer interaction across different payment methods.

Best of Luck!!

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