question

sabbondanza avatar image
sabbondanza asked burton109 answered

Developer Account stuck in Verifying status

Hello,

Our account application was submitted on 02/16/2021 at 5:00 PM, still verifying.

I finally sent all the docs via the link I reveived from appmarketbusiness@clover.com

It said that if some docs were missing, we would be answered what and why, but I received no emails from Clover since.


We experience the same on both our applications for CLOVER EU and CLOVER US stores :


IZICAP 7YHHTCXQNF61R


IZICAP 1FMCPQ66Q627C


Can you please help ?


Sébastien - VP Engineering at Izicap.


clover developer community
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Richelle Herrli avatar image
Richelle Herrli answered

It looks like our team had trouble verifying some of the documents you submitted for your account. I have asked them to reach back out to you to continue the conversation.

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sabbondanza avatar image
sabbondanza answered

Thanks it was solved indeed.

Best regards,

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burton109 avatar image
burton109 answered

I am facing the same issue, I submitted the document on 15th Oct and my acccount is still not verified. No one is responding to my email from Clover team either.

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burton109 answered
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