May I suggest a few things.
*Allow for a merchant to denote an item scanned/rang in as a *refund/exchange > see Sunglasses below. If the total amount is negative, the "PAY" button is inactive, a "refund" button appears and then the CREDIT is issued back to the customer.* An option on the item screen to denote it as a "refund/exchange" item is what would make most sense.
Our issues right now include returns on BOGO 1/2 OFF sales, partial refunds, exchanging for other items with a different price and the inability to attach an item to a manual refund which really hurts our inventory coming in and out. A solution like this would solve all 4 of those problems. This is especially prevalent in the RETAIL SPACE. We are truly struggling with this. This could help Clover and thousands of retailers across the globe as I know they are all experiencing the same problem! Please advise. Thank you. - Colin @David Marginian
