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hanguyenphu avatar image
hanguyenphu asked berthablea edited

How to enable auto print payment receipts Network Pay Display

Hi,

Our merchant uses Clover Flex with the "Automatically print customer receipts after each order" and "Skip receipt screen & begin next transaction" options Enabled in the Setup. Despite these settings, automatic receipt printing does not occur when payments are made in the Network Pay Display. Could you clarify whether this discrepancy may be attributed to a Reactjs code error in our integration or if the Network Pay Display doesn't adhere to the settings in the Payment Receipts Setup?

Additionally, is there a method to compel the device to automatically print the receipt upon processing the payment request and address this issue?

Thank you

semi-integrationsPrintsecure network pay display
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parquet76 avatar image
parquet76 answered parquet76 edited

Other people have asked similar questions, see https://community.clover.com/questions/11786/print-reciepts-automatically-when-using-cloudpay-d.html. You mentioned React so I assume you are using the Remote Pay Cloud SDK. Have you looked at the API reference and documentation?


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berthablea answered berthablea edited

To make the Clover Flex automatically print receipts after every order when using Network Pay Display, first, check if the Reactjs code in your integration is correct. Sometimes errors in the code can stop automatic printing. If the code is fine, it might be that Network Pay Display doesn't follow the settings you've chosen in Payment Receipts Setup. You can't directly force the device to print receipts, but you can prompt the user to print it manually after processing the payment. This way, you can address the issue until a proper solution is found.


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