SERV NOT ALLOWED: Card type cannot be processed on your merchant processing account.

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johnsimpson asked Feb 22, '24 johnsimpson answered Feb 26, '24

SERV NOT ALLOWED: Card type cannot be processed on your merchant processing account.

In my sandbox ENV with the merchant F05KB29RFHTX1 I am getting the same error with all different TEST Cards

- Visa

- Interact

- American Express

SERV NOT ALLOWED: Card type cannot be processed on your merchant processing account.

It seems is related to Card Entitlements, but it is a Canadian test merchant, so I cannot enable those features from my dashboard.

Help

Payments

clovererror.jpg (43.6 KiB)

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Answer 1 · 2024-02-22T23:49:57Z

jflaplante answered Feb 22, '24

I have the same problem.

I'm told that their Sandbox merchant config for Canada is presently not working as intended. I had news today that a team was still working on a solution. In my case, it has been 2 weeks...

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Answer 2 · 2024-02-22T23:54:28Z

johnsimpson answered Feb 22, '24

thanks for sharing, but it is terrible news to know that you are having that error for 2 weeks and no solution

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Answer 3 · 2024-02-26T15:25:57Z

johnsimpson answered Feb 26, '24

@bryan.vargas can you assist me with that issue?

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