Rest Pay Display API BETA error 401

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tommyd asked Mar 25, '22 David Marginian Deactivated commented Mar 25, '22

Rest Pay Display API BETA error 401

Hello,

I'm trying to connect a Clover Flex v2 device using the Rest PayDisplay API BETA https://docs.clover.com/docs/beta-rest-pay-api-contents

I always get error 401 in Postman. My device ID is good (see request below)

Do we need to be part of a beta program to use this api ?? Any idea of what would be the problem ?

Thanks for you help !

{
    "timestamp": 1648221529866,
    "path": "/v1/device/ping",
    "error": "Internal Server Error",
    "message": "Authorization failed.  The Authorization header or X-Clover-Device-Id you passed may be invalid.",
    "requestId": "7b7237d9-9288285",
    "type": "ERROR"
}

REST API Cloud Pay Display

screen-shot-2022-03-25-at-112905-am.png (243.2 KiB)

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Answer 1 · 2022-03-25T15:45:33Z

David Marginian Deactivated answered Mar 25, '22

An access token is required to use the API. You should read the getting started guide - https://docs.clover.com/docs/rest-pay-development-basics and https://docs.clover.com/docs/configuring-a-local-connection

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Answer 2 · 2022-03-25T15:54:14Z

tommyd answered Mar 25, '22 David Marginian Deactivated commented Mar 25, '22

Hello,

I forgot to say that I already have an app id / app secret and I'm able to get a valid bearer token within postman.

Thank you.

3

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David Marginian ♦♦ commented · Mar 25, 2022 at 04:00 PM

You aren't passing the token in the request: Authorization Bearer {token}.

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tommyd David Marginian ♦♦ commented · Mar 25, 2022 at 04:42 PM

Hello David,

Postman is passing the token automatically in the header (see Authorization tab below)

Thank you

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screen-shot-2022-03-25-at-120538-pm.png (101.7 KiB)

David Marginian ♦♦ tommyd commented · Mar 25, 2022 at 06:20 PM

Are you passing the device's serial number in the device id header? Does your app have Merchant read permissions? Information on resolving 401s in general can be found here - https://docs.clover.com/docs/401-unauthorized. If you cannot get things working after reading that you will need to provide us with your merchant id, app id and the serial number you are passing.

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