Setup fails on Install apps process on Cover Mini

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Ralph Barile asked Aug 6, '21 David Marginian Deactivated commented Aug 6, '21

Setup fails on Install apps process on Cover Mini

I am unable to get past this error on initial device Setup:

Download unsuccessful
Application download has failed:
Point SCA Pay Display (com.clover.remote.pi.service):97 (2002)

Please try again.

Clover Mini

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Answer 1 · 2021-08-06T16:50:17Z

David Marginian Deactivated answered Aug 6, '21

Is this a devkit or a production device? If you are a Clover merchant and this is a production device please contact Clover support, otherwise provide some details on exactly what you are doing.

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Answer 2 · 2021-08-06T16:53:50Z

Ralph Barile answered Aug 6, '21 David Marginian Deactivated commented Aug 6, '21

Hello David,
This is a devkit. I am trying to get through the initial OOB experience.
I connected to my Wi-Fi network
Entered my authentication code to register the device
The Install apps process initiated automatically and fails with the error provided...

3

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David Marginian ♦♦ commented · Aug 06, 2021 at 04:58 PM

Is this a new devkit (the first time you are going through oobe) or have you factory reset the device?

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Ralph Barile David Marginian ♦♦ commented · Aug 06, 2021 at 05:00 PM

Yes, this is the first time

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David Marginian ♦♦ Ralph Barile commented · Aug 06, 2021 at 05:07 PM

Go ahead and email dev@clover.com, hopefully they can get this resolved for you.

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