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kelvin avatar image
kelvin asked kelvin commented

Delayed Payment Webhook calls

Started 2 days ago, some of the payment webhook calls are hours late. For example, this https://www.clover.com/r/0AKDQH2QVHZ92 was paid at 8:52PM, but we received payment webhook call at 10:29:12PM.


It happened to multiple merchants. could you please take a look?

Webhooks
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David Marginian avatar image
David Marginian Deactivated answered kelvin commented

Is that eastern time? Per our logs, it looks like we sent a create for that payment at 8:52 eastern:

Webhook success - notification sent to appUuid:GR....3T, message:{messageId=[ {objectId:O:0A........92, type:CREATE ...]

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kelvin avatar image kelvin commented ·

We didn't see any delayed webhooks in past week. is the problem fixed?

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