Printing from Web API or another method to local thermal printer?

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rtw asked Aug 5, '19 David Marginian Deactivated edited Dec 4, '20

Printing from Web API or another method to local thermal printer?

We have a fully working online ordering integration using WooCommerce but are having trouble pushing the order to the Clover Printer or any printer for that matter. Is there any guidance on how to print from Chrome or Safari or an Android App to a Clover Printer OR another printer on the network?

We don't want to have to goto the clover kiosk and find the order and click print, but rather one button press print and have the order print or even more ideal automatically print orders to a local printer.

Open to bluetooth and/or local ethernet/wireless printer options. Receipt printers.

Thanks,

Jeff

Print

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Answer 1 · 2020-12-04T03:07:10Z

shehan11 answered Dec 4, '20

Hi RTW did you ever find a solution for this? I'm having the same issue

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Answer 2 · 2020-12-04T11:59:15Z

David Marginian Deactivated answered Dec 4, '20 David Marginian Deactivated edited Dec 4, '20

Unfortunately, we do not currently have an API to print orders. There are two options currently available:

1) Build your own Android app to handle printing and go through our app approval process. Since you already have an app for online ordering you would probably want to modify that app's configuration to also be an on device app so you would only have to get one app approved. There are some complexities here, see Jeff's answer here - https://community.clover.com/questions/24117/some-times-all-line-items-not-getting-from-order-u.html.

2) Have your merchant install and use a third party application in our app market. This one seems like an option - https://www.clover.com/appmarket/apps/25BCJ2KGEJNEC. However, I haven't personally used it so I can't endorse it or say it for sure meets your needs.

We understand this is a pain point and has been for some time. We are working on a new set of APIs that will be easier to work with and expose this functionality but I am guessing they won't be released for quite some time so I cannot recommend that you wait for them at this point.

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